Responsible gambling

As part of its commitment to responsible gambling practices, Grosvenor Casino Nottingham offers various tools and support services to help customers gamble safely.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or you're concerned about the impact it's having on your life, you can voluntarily exclude yourself from playing at this casino for a specified period. This measure is part of Grosvenor's policy to prevent underage gambling and problem betting.

Deposit Limits

You have control over how much money you spend gaming here. You can set limits on both daily and monthly deposits. If you wish to reduce or increase these limits, please speak with our staff who will be happy to assist.

Time-Outs

If you're finding it difficult to stop playing despite wanting to, a 'time-out' might help. This option allows you to temporarily ban yourself from accessing the gaming facilities for a period determined by your needs.

Links to Support Organizations

Grosvenor is committed to helping those affected by problem gambling. Our premises and online materials include links to national support services such as GamCare, the National Gambling Helpline, and other British organizations dedicated to addressing this issue.

If you or someone you know is struggling with responsible gaming practices, please visit our designated help area where we provide access to these resources for your convenience and well-being.